Together we matter.
Comatter is a British company working in AI, automation and engineering. Everything we make ends up as a product — some of it ours from the start, some of it beginning with a problem you bring us.
What we do
We build products.
Some start with a problem we have run into ourselves. Others start with an organisation that has one and no good way through it. Both end in the same place, and that changes what you get.
Products of our own
Things we build because we ran into the problem ourselves, or watched somebody else fail to get past it. Lightpass is the first and it is in pilot now. Moonbound is behind it. Each one gets its own name and its own front door — Comatter is the company behind them, not the label on the box.
Products that start with your problem
You bring something that is genuinely in the way. We work out what it actually is, build the thing that removes it, and shape it around how your organisation really works. Then we host it, run it and licence it to you.
Which means you do not end up owning the code, and it is only fair to say so on the way in. What you get instead: you are not paying to have software built from nothing, you are not the only reason it keeps getting better, and you are not left maintaining a system nobody outside your building understands. We take this on where the problem is one that other organisations have too — that is what makes the arithmetic work, for us and for you.
Where we start
Your data is yours, and it stays that way.
Most companies say something like this and then spend forty pages taking it back. So here is the short version, with the mechanism attached to each promise — because a commitment nobody can verify is just a nicer way of saying nothing.
01
We do not sell it, and we never will
Not to advertisers, not to data brokers, not dressed up as insight and sold on. What you tell us is not training material for somebody else's model. There is no version of this business that runs on your history.
02
You can leave with it whenever you like
Export everything, on your own, without asking us. It comes out in a plain documented format that opens in something other than our software — which is the only version of "your data" that means anything.
03
We say where it goes
For the Lightpass pilot, customer and prospect data is stored and processed inside the UK or EU unless you and we agree a documented exception. Each product's privacy information names the provider categories, the locations and any transfer safeguards. We will not use a location slogan as a substitute for that detail.
04
Nothing is designed to keep you here
No streaks, no manufactured urgency, no notification invented to give you a reason to come back. We do not measure time on screen, because the moment you measure it you start trying to increase it.
05
We will not ship a thin wrapper
If a model release next year makes the whole thing pointless, it was never a product. The work we are interested in is the part that stays hard: knowing the problem properly, and being careful with what people trust us with.
06
We will not take work we cannot do properly
If we cannot get to the actual problem — because the brief is fixed, or the real decision was made elsewhere — we will say so and turn it down. Saying yes to work that should not exist is how people stay busy and clients stay unhappy.
And one thing we will not pretend
We do learn. Our products get better because we can see which things actually helped — what worked, not who it happened to. That is the only learning we do that reaches beyond one person, we ask before it includes you, and it never means your history is opened up for anyone else to read. We would rather write that down than let you find it out later.
The first one
Lightpass.
Prospecting is the part of sales everybody agrees matters and nobody has time to do properly. Lightpass does the work instead of handing you another system to run it with — the research, the approach, the sending, the watching for replies. Your team gets the ones worth a conversation.
You supply three things
Your company name, your website and a list of companies you are entitled to approach. It reads the site and drafts the description of your business itself, for you to correct and approve. You do not write it, and you do not tidy the list first.
Every prospect is researched, not templated
One company at a time, on the open web, with the sources kept and readable afterwards. The message is written from that research and from what your business actually does. There is no campaign-wide template sitting underneath it.
It sends from your mailbox, not ours
Outreach goes out from a mailbox on your own domain that you set up and authorise. You own the mailbox and you own the replies. We receive the authority the approved campaign needs and nothing beyond it.
Nothing reaches anyone until you say go
Four separate approvals sit between the list you upload and the first email, and paying is not one of them. Payment buys research and drafting inside the scope you fixed. A later, separate decision — yours — is what permits contact.
What comes back is a lead with its working shown: who they are, what we found, what they said and the reason it counted. It does not promise you replies. It promises that the work gets done the same way every time, and that you see it before anyone else does.
More about LightpassWorking with us
AI, automation and engineering.
Three things we are good at, pointed at problems worth solving properly — including the part where the honest answer is "do not build this".
AI that does real work
Systems that hold on to what matters, find it again when it is needed, and can be checked afterwards. The hard engineering is never the model. It is what the thing is allowed to see, where its answers came from, and what happens on the day it is wrong.
Automation
Most organisations quietly run on people carrying information between systems that were never introduced to each other. That work is invisible until somebody leaves. We go and find it, and we make it run itself.
Engineering, physical and digital
Software, and hardware. We have taken products from concept through to production in regulated engineering — where the requirements are audited, a mistake costs real money, and "it worked on my machine" has never been a defence.
Tell us what is in your way.
A problem you have been working around for years, something you want built, or the slot after this one on the Lightpass pilot. We would like to hear from you.